There are a LOT of different makes, models and years of cars and it is very hard to keep with every single one of them. Instead, we have provided a simple sizing guide in the listing that shows the dimensions of the lock. They are the last 2 images in the image carousel of the listing, here is a link: https://www.carguard.com.au/product-page/heavy-duty-steering-wheel-lock Here they are for reference as well: Please carefully review the images above and take some measurements of your seatbelt stalk to confirm if it will fit or not. The cable steering lock WILL NOT fit Toyota LandCruiser 300 Series & 250 Prado ! NOTE: We have had reports of some users with 300 series Toyota Landcruisers that have an additional rubber shroud around the seatbelt talk. For these cases, fitment may be possible by cutting the cable lock body skirt down by 10mm to make it fit. We approve this modification if required and it will not affect your warranty.

In almost all cases, yes. CarGuard enclosures work by blocking the radio signal between your key fob and your vehicle. They don't communicate with your car or your fob in any way, which means they're not tied to a specific make, model, or brand. If your fob uses a wireless signal (which essentially every modern keyless or proximity fob does), our pouches and boxes will block it. That includes: Keyless entry / push-button start fobs Proximity fobs that unlock the car as you walk up to it The only thing to check is size. Some fobs are bigger than average. Each of our product pages lists the dimensions, so it's worth a quick measure of your fob before ordering. What it won't help with: older vehicles that use a traditional metal key with no electronic signal, there's nothing to block, so an enclosure isn't needed.

Absolutely! We understand that many families or individuals may have multiple vehicles. Our product range includes options designed to securely hold multiple key fobs, providing the same high level of protection for all your vehicles with the convenience of a single solution.

We get this question a lot these days, especially as more and more imitator sellers pop up online. Here's the truth: we don't spend too much time worrying about what others are doing. Instead, we're laser-focused on one thing; keeping your vehicle safe from theft and making sure you’re looked after every step of the way. We believe that how a business operates is just as important as what they sell. And here’s how CarGuard stands out: ✅ Trusted by over 1,000 Australian drivers  With a 4.9★ average review ✅ 100% Aussie Owned & Operated We’re a proudly Australian business based right here at home. No off-shore shell company. No guessing games. ✅ We Trade in Australian Dollars No USD surprises at checkout. No hidden currency conversion fees. What you see is what you pay. ✅ We Hold Our Own Local Stock We’re not just a middleman. We carry our own branded inventory, complete with proper packaging, barcodes, and quality control. What you order ships quickly, from within Australia. ✅ Real Customer Support, the Old-Fashioned Way Whether it's product help or something's gone wrong, you'll get a real person who actually cares, not a chatbot or someone reading off a script overseas. If you've been burned by a cheap online lookalike before, we get it. Give CarGuard a try and experience the difference for yourself, and if you don't love it, our 30-day money-back guarantee has you covered. We stand by our products and our users We don’t believe in dodging responsibility. Every product in the world can have issues, that’s just reality. What really matters is how those issues are handled. Here's an example of how we operate: Say you’ve been using your CarGuard steering lock for a while and suddenly it seems stuck and won’t come off your seatbelt. (Yes, this can happen with any brand of lock, don’t be fooled!) Here’s what we do: First, we send you a helpful video that shows a few easy ways to try and fix the issue. If that doesn't work, we'll arrange for a qualified locksmith to come out and safely remove the lock. If the locksmith confirms it was a fault with our product, we'll cover the locksmith fee and refund or replace your lock. If the fault isn't with the lock (for example, if it turns out your seatbelt stalk has seized), the cost of the locksmith would be your responsibility. Fair's fair. Transparency note: as of 7 May 2026, we've only ever had to send a locksmith out once. In that case, the lock was fine. The customer's seatbelt mechanism had failed. At the end of the day, we do whatever we can to make things right, while also keeping it fair for everyone. How to spot lookalike sellers: The popularity of keyless theft protection has attracted overseas drop-shippers, and more recently, copycat sites trading under names that look or sound similar to ours. We regularly hear from customers who've ordered through one of these sites by mistake and can't get hold of anyone for support, tracking, or refunds. Many of these sellers aren't Australian businesses at all. They're typically based overseas (most commonly in China), and they share a few warning signs: No local stock, using "offshore fulfillment centers" Pricing shown in USD No quality control No ABN or ACN No real customer service (using a fake address and fake phone numbers etc) Look at the shipping terms and return policies. Words like “international fulfillment warehouse” are often just code for “we don’t actually handle or quality control any products ourselves.” We’re not into cutting corners. We’re into building trust, one customer at a time. To make sure you're getting the genuine product backed by our local warranty and Australian support, please check that you're ordering through www.carguard.com.au. If you have any questions, or want to know more about our products and how they compare, we’re always happy to chat. Email: solutions@carguard.com.au Phone: 0480 685 494

You can buy genuine CarGuard products in two places: 1. Online, direct from us at www.carguard.com.au This is the easiest option for most customers. Buying direct means: Genuine product, with full warranty cover Local Australian stock, dispatched from the Gold Coast AUD pricing with no surprise currency or import fees Free standard shipping on orders over $150 Direct support from our team if you need a hand 2. In person from our South Australian reseller: If you'd rather pick up in store, our SA stockist is: Autopro Nuriootpa 5 Railway Terrace, Nuriootpa SA 5355 Phone: 08 8562 1222 (stock may vary in-store, please call ahead) We're 100% Australian owned and operated, and online orders are packed and shipped from our Varsity Lakes, QLD location. Interested in becoming a reseller?  Get in touch at solutions@carguard.com.au or call 0480 685 494.

All orders are dispatched from the Gold Coast, QLD, Monday to Friday (excluding Queensland state and national public holidays). ​ Dispatch times Orders placed before 10am AEST are shipped the same business day. Orders placed after 10am AEST go out the next business day. Please allow 1 to 2 business days for your order to leave our warehouse. Delivery times All orders are sent via Australia Post, with the option of Standard or Express Post at checkout. Once your order is on its way, transit time depends on your location. For an accurate estimate, you can use the Australia Post delivery calculator and enter our Varsity Lakes, QLD 4227 postcode as the origin. During high-volume times such as Black Friday and the holiday season, shipping and delivery times may be impacted. We appreciate your patience during these periods. Choosing Express Post means your order will be shipped via Australia Post’s express service once dispatched. This does not guarantee faster processing or packing within our warehouse. Shipping costs Free standard shipping on orders over $150 Standard and Express rates calculated at checkout We ship Australia-wide All parcels are sent with Authority to Leave by default, so you don't need to be home to sign for them.

CarGuard is operated from Varsity Lakes on the Gold Coast, QLD, at this stage we are NOT permitted to have customers visit the premises even to pick up website orders. How to order from us: We've put together a couple of quick and helpful videos thank can be found HERE to guide you through adding multiple items to your cart from our store, making it easier for you to browse and shop on our website At CarGuard we believe in full transparency and many people simply don't trust the authenticity of online businesses anymore, here is a candid, no filter, inside view of what it looks like here at CarGuard....

RFID (Radio Frequency Identification) is a wireless technology that lets two devices communicate using radio waves. It's used in everything from contactless bank cards to warehouse stock tracking and, increasingly, in modern car keys. How it works in your car: If your vehicle has keyless entry or push-button start, your key fob is constantly broadcasting a short-range RFID signal. When you walk up to your car with the fob in your pocket, the car detects that signal and unlocks. Press the start button, and the car checks the signal again before letting the engine fire. It's convenient, you never need to touch your keys. But that same convenience is exactly what thieves are now exploiting. The problem: relay attacks A relay attack is a method thieves use to steal modern keyless vehicles in under 60 seconds, without ever touching your keys. Here's how it works: One thief stands near your home (or wherever your keys are kept) with a small electronic device that picks up your fob's signal. A second thief stands next to your car with another device that relays that signal to the vehicle. The car thinks the key is right next to it, unlocks, and starts. They drive away. The whole thing is silent, takes seconds, and works through walls, windows, and doors. Your keys never leave the kitchen bench. How CarGuard products protect you: CarGuard RFID enclosures, pouches, and Faraday boxes are built from specially designed signal-blocking materials. When your key fob is stored inside, the enclosure forms a barrier that prevents the fob's RFID signal from being detected, intercepted, or relayed by anyone outside. In simple terms: No Signal, No Chance Browse our RFID protection range HERE

CarGuard enclosures, pouches, and Faraday boxes are built around a simple principle: block the signal, stop the theft. Here's how that works in practice. The science behind it Every CarGuard enclosure is lined with specially engineered signal-blocking materials - typically a layered combination of conductive metal mesh and shielding fabric. When your key fob is placed inside and the enclosure is closed, those layers form what's known as a Faraday shield: a continuous conductive barrier that absorbs and disperses incoming and outgoing radio waves. In short, the radio signal from your fob can't travel out, and a thief's relay device can't reach in. To the outside world, your key fob effectively disappears. What's inside a CarGuard product While each product in our range is designed for a different use case, they all share the same core protection technology: Constructed from a durable carbon fibre-style weave. Reinforced closure - magnetic snap on the Faraday boxes, hook-and-loop (velcro) seal on the key pouches, designed to maintain the shield even when opened and closed daily. Built for everyday use, durable, and ready to handle daily wear. Tested and verified Every CarGuard RFID product is tested before it leaves our warehouse. We verify each unit blocks the signal from a standard Australian key fob at typical attack distances, ensuring the product you receive actually does what it's designed to do. Choosing the right product for you: We offer a range of options depending on your situation: Pouches - the most popular option. Compact, pocket-sized, perfect for one key fob. Ideal for daily use at home or while travelling. Faraday boxes - a larger box-style enclosure that sits on a hallway table or kitchen bench. Holds multiple fobs and is great for households with several keyless vehicles. Credit card protection sleeves - slim, wallet-friendly sleeves that protect your contactless bank cards, debit cards, and ID from RFID skimming. A simple way to safeguard the cards in your wallet from drive-by data theft in busy public places. View the full range of CarGuard RFID protection products  HERE

Put simply, No, but that's exactly the point. CarGuard enclosures are designed to completely block the signal between your key fob and your vehicle. So while your fob is inside one of our Faraday pouches or boxes, it can't be detected by your car, by thieves with relay devices, or by anything else nearby. That's what keeps your vehicle safe from keyless theft. When you want to use your fob, simply take it out of the enclosure. It works exactly as normal, to unlock, lock, start, whatever you'd usually do. Once you're parked and finished, pop it back inside to block the signal again. Think of it more like a safe, it's only protecting your fob when it's closed in the box or pouch. Quick tip: Most keyless theft happens at home overnight, where thieves can pick up your fob's signal through a wall or door. Getting into the habit of placing your keys in the enclosure as soon as you walk in the door is the simplest way to stay protected.

While our RFID enclosures and cases are highly effective at preventing relay attacks (a common method used to exploit keyless entry systems), it's important to practice comprehensive vehicle security. This includes parking in secure areas, using physical anti-theft devices when necessary, and staying informed about the latest security threats to vehicles.

To test the effectiveness of your CarGuard RFID enclosure, try unlocking your vehicle with the key fob while it's inside the case and within the usual range. If the enclosure is working as intended, your vehicle should not unlock. This simple test ensures that the enclosure is effectively blocking the signal.

To ensure the longevity of your product, we recommend keeping it in a dry, cool place when not in use. Avoid exposing it to extreme temperatures, moisture, or direct sunlight for prolonged periods. Regularly inspect your enclosure or case for signs of wear and tear, and consider replacing it every few years to maintain optimal protection.

When you're unlocking our steering lock, don’t twist the key — instead, push the key downwards toward the seatbelt stalk. We've made a quick video to show how it works: 👉 Watch it here Basically, To remove the lock, you'll need both hands: One hand pushes the key down into the lock The other lifts the main lock body out of the seatbelt slot while the key is fully inserted in the lock body. If you're still having trouble, feel free to contact us here — we're happy to help!

We pretest all of our Elite Single Key Protection Pouches before they go out to ensure everything works before it leaves our factory. It is very common for new users to insert their key into the wrong section of the pouch. The key you want to protect must go into the alloy lined section of the pouch. The entrance is at the very top of the seam after it is opened. Despite there being a diagram on the back of the packaging about this, many people make this simple mistake, so much so, we had to make a video on it, please see here for how to use the pouch correctly. https://youtu.be/W6Vm_bHv0wc?si=d58RCzxZ7TezLRqf We take our customer satisfaction and support very seriously. If you still have any issues after following the video guide, please reach out to us.

We're sorry to hear your product isn't performing as expected, we're here to help. All CarGuard products are backed by a 12-month warranty covering manufacturing faults and defects in materials or workmanship under normal use. Before returning anything, please contact our team: 📧 solutions@carguard.com.au 📞 0480 685 494 When you get in touch, please have the following ready: Your order number Photos or a short video showing the fault or damage A brief description of the issue and when it started Our team will assess the issue and, if eligible, issue you a Return Authorisation (RA) number. Returns sent without an RA number may be refused. Depending on the issue, we'll either send a replacement, offer a refund, or, if it's something simple, walk you through a fix. What's not covered The warranty doesn't extend to: Damage from improper installation, misuse, or accidents Normal wear and tear Unauthorised modifications or repairs For our Stealth Isolation Switch, we strongly recommend professional installation. DIY installs that cause damage may void the warranty. If you've changed your mind We also offer a 30-day money-back guarantee on change-of-mind returns. To be eligible: The item must be returned within 30 days of delivery with an approved RA number It must be unused, unopened, and in fully resellable condition Original packaging must be included and in good condition, along with all accessories, manuals, and inserts Return shipping is at the customer's expense Refund timing Once your return arrives and is checked, we typically process refunds within 5 business days. Please allow a further 3 to 10 business days for the funds to appear in your account, depending on your bank or payment method. For full details, see our Shipping & Returns Policy HERE

When you return an item to us, we need to be able to resell it as a brand-new product. That means the retail box the item came in must be in the same condition as when it left our warehouse - clean, undamaged, and free of any writing, labels, tears, or markings. A common mistake is sticking a note to the product's retail box with sticky tape, or writing the return address, name, or order number directly onto the box in pen or marker. Once this is done, the packaging can no longer be sold as new and a restocking fee will apply. What to do instead: Place the item (in its original undamaged packaging) inside a separate satchel, postage bag, or outer shipping box. Attach the return address label to the outer / shipping packaging only! Never on the product packaging itself. Do not tape, glue, or stick the shipping bag/satchel directly onto the product's retail box. The shipping bag should fully enclose the item - when it's stuck to the box, removing it tears the packaging, or sticks to it and damages the product, which will result in a restocking fee. If you need to include a note, place it loose inside the shipping bag. Do not stick or tape it to the product packaging. Example of packaging that will incur a restocking fee: The image below is considered damaged packaging and will incur a re-stocking fee. In the example above, the customer's details have been stuck onto the product's retail box with sticky tape, causing the packaging to rip when removed. The shipping bag has also been taped directly onto the product's retail box, and the tape has remained stuck to the retail packaging. This packaging can no longer be sold as new, and a restocking fee will apply to the return. If you're unsure how to package your return, please contact us before sending it back, we're happy to help.