top of page

Frequently asked questions

  • What is RFID and how does it relate to keyless entry systems?
    RFID stands for Radio Frequency Identification, a technology used in keyless entry systems for vehicles. It allows for secure communication between your key fob and car, enabling you to unlock and start your vehicle without physically using a key. However, this convenience also introduces vulnerabilities that can be exploited by thieves using relay attacks to gain unauthorized access to your vehicle.
  • How do CarGuard RFID enclosures and cases work to protect my vehicle?
    Our RFID enclosures and cases are designed with special materials that block the radio signals between your key fob and vehicle. By storing your key fob in one of our protective cases, you prevent thieves from intercepting and replicating the signal, thereby safeguarding your vehicle against unauthorized access and theft.
  • Can I still use my key fob normally while it's in the CarGuard enclosure?
    For maximum security, the key fob should be removed from the CarGuard enclosure when you intend to use it. Our products are designed to block signals when the key fob is inside, ensuring your vehicle remains secure when the fob is not in use. Simply take the fob out when you need to unlock or start your car.
  • Are CarGuard products compatible with all types of vehicles and key fobs?
    Yes, our range of RFID enclosures and cases are designed to fit most standard key fobs used by a wide variety of vehicle makes and models. We've focused on creating versatile products that accommodate different sizes and shapes of key fobs to ensure broad compatibility.
  • How can I test if my CarGuard RFID enclosure is working properly?
    To test the effectiveness of your CarGuard RFID enclosure, try unlocking your vehicle with the key fob while it's inside the case and within the usual range. If the enclosure is working as intended, your vehicle should not unlock. This simple test ensures that the enclosure is effectively blocking the signal.
  • What should I do if my CarGuard product is damaged or not working as expected?
    Our commitment to quality and customer satisfaction means we're here to help. If your CarGuard product is damaged or not performing as expected, please contact our customer service team. We offer a warranty on our products and will provide you with the necessary support to resolve the issue, whether it be a replacement or a different solution.
  • How can I ensure the longevity of my CarGuard RFID enclosure or case?
    To ensure the longevity of your product, we recommend keeping it in a dry, cool place when not in use. Avoid exposing it to extreme temperatures, moisture, or direct sunlight for prolonged periods. Regularly inspect your enclosure or case for signs of wear and tear, and consider replacing it every few years to maintain optimal protection.
  • Is there a CarGuard product that allows me to carry multiple key fobs securely?
    Absolutely! We understand that many families or individuals may have multiple vehicles. Our product range includes options designed to securely hold multiple key fobs, providing the same high level of protection for all your vehicles with the convenience of a single solution.
  • Can CarGuard enclosures protect against all types of car theft?
    While our RFID enclosures and cases are highly effective at preventing relay attacks (a common method used to exploit keyless entry systems), it's important to practice comprehensive vehicle security. This includes parking in secure areas, using physical anti-theft devices when necessary, and staying informed about the latest security threats to vehicles.
  • Where can I purchase CarGuard products?
    CarGuard products are available directly through our website, as well as through selected retailers and online marketplaces. Visit our website for the most current information on where to buy our products and to explore our full range of vehicle security solutions.
bottom of page